Chicago Technology Brokers, LLC

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Chicago Technology Brokers, LLC

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SMALL BUSINESS CHALLENGES

Top small businesses challenges when selecting a partner to outsource IT support.

Small businesses often face several challenges when selecting a partner to outsource their IT support.  Chicago Technology Brokers expert auditors will help you get more value out of your IT, while often saving our clients on IT expenses as well.


  1. Limited Budget: Small businesses typically have tighter budgets, making it challenging to find a Managed Services Partner that offers quality services within their financial constraints. 
  2. Complexity of IT Needs: Understanding their own IT needs and finding a partner who can address those needs efficiently can be daunting for small businesses, especially if they lack in-house expertise. 
  3. Reliability and Trust: Trust is crucial when outsourcing IT support. Small businesses need to ensure that the partner they choose is reliable, responsive, and capable of delivering consistent and high-quality support. 
  4. Scalability: Small businesses need an IT support partner who can scale their services as the business grows. Finding a partner who can accommodate future expansion without exorbitant costs or disruptions is essential. 
  5. Customization: Each small business has unique IT requirements. Finding a partner who can tailor their services to meet the specific needs and goals of the business is vital for success. 
  6. Data Security: Data security is a significant concern for small businesses outsourcing IT support. They need assurance that their sensitive information will be handled securely and protected from potential threats or breaches. 
  7. Communication: Effective communication is essential for a successful partnership. Small businesses need an IT support partner who communicates clearly, promptly, and in a way that is easily understandable, especially if they are not tech-savvy themselves. 

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